Winter Ready 2023

As the winter period is approaching, we wanted to highlight some available support to help you during the next few months.

Household Support Fund
The Household Support Fund (HSF) helps people experiencing immediate financial hardship to pay for food and household energy bills. This fund is administered by Cambridgeshire County Council, to check eligibility and how to apply visit the link.
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Cost of Living Payments 2023-2024
Payments to help with the cost of living if you’re getting certain benefits or tax credits. The next payment is due between 31st October and 19th November. Please see the following link for further information.
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Winter Fuel Payment
A Winter Fuel Payment is a one-off, tax-free payment made during the winter to help with heating costs. It is made to households that include someone over State Pension age. Most people born on or before 25 September 1957 will usually qualify for a payment in 2023/24 (the date changes yearly).
Most payments are made automatically during November and December. If you apply for the first time, you should receive your payment before Christmas.
The amount (between £250 and £600) you can receive each winter can vary according to your personal circumstances. Your age or other people living with you who are also eligible can affect the amount you receive.
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Warm Home Discount
Under the Warm Home Discount Scheme, you could get £150 off your electricity bill for winter 2023 to 2024.
The money is not paid to you – it’s a one-off discount applied to your electricity bill between early October 2023 and 31 March 2024. You’ll usually get the discount automatically if you’re eligible.
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Help for Households
The government has published energy-saving tips to help you save money on bills.
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Disability Energy Support
SCOPE offers free energy and water advice to disabled people.
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Local Warm Welcome Space
Warm Welcome Spaces open their doors to local communities, offering everyone a free, warm, welcoming and friendly space. Find your local Warm Welcome Space by visiting their website
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Age UK: Keep Well This Winter
Help keep warm and healthy during the winter months by accessing tips, information and advice on looking after your mental health, energy bills and keeping warm in winter.
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Advice on getting help if you cannot afford your energy bills.
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Priority Services Register (PSR)
This is a free UK-wide service that provides extra advice and support, including when there is an interruption to your electricity, gas or water supply.
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Cost of living support in Fenland
Fenland District Council have provided useful support and guidance for residents around the cost of living, including food costs, energy bills, local warm hubs, managing budgets, and more.
Find out more

Main energy suppliers’ contact numbers:

  • British Gas – 0330 100 0056
  • Co-op Energy – 0808 164 1088
  • EDF – 0333 200 5100 (0800 096 2929 for Text Telephone)
  • E-ON – 0808 501 5200
  • OVO – 0330 303 5063
  • Scottish Power – 0330 094 5800
  • Shell Energy – 0330 094 5800
  • So Energy – 0330 111 5050
  • Utilita – 0330 3337 442
  • Utility Warehouse – 0333 777 0777