Before making your referral, please note:
- We are unable to support individuals with an appeal where we have not helped them with their original application. We have limited capacity and resources to meet all appeal requests.
- Clients must obtain the benefit forms in advance; we are unable to provide or request the forms on your behalf.
- Due to waiting times, please obtain an extension to your submission date, to allow us additional time to support you.
- We are unable to support you with care requests, budgeting, aids/adaptions, blue badges.
- A referral does not necessarily mean we will be able to offer support.
If you need to speak to us prior to making the referral, please call us on 0330 3553 256 or use our General Enquiry form on our website.
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